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Fees
Full details of all our fees can be found in the terms and conditions for the Tuxedo eccount and Prepaid MasterCard® or Maestro® Card.
Fees Summary
The information contained in this table summarises the key product features and is not intended to replace any terms and conditions.
| FEES | |
| Purchase fee | £10 |
| Monthly fee | £12 |
| Purchase transactions | Free and unlimited in the UK and abroad |
| ATM withdrawals | 50p in the UK & £2.00 abroad |
| SERVICE FEES | |
| Standing Order | FREE and unlimited |
| Failed Standing Order administration fee |
£5 |
| Person to Person fee | £1.00 per payment |
| Person to Person max payment | Per day: £150 per day, 7 days: £500, per month: £1,000, per annum: £2,000 |
| Person to Person max payments per day |
2 per day |
| TOP-UP FEES AND LIMITS | |
| High street bank branches | Free (max load £1,500 cash only) |
| Bank transfer | Free (max load £1,500) |
| Post Office® | 99p at (max load £250) |
| PayPoint |
|
| BACS/salary/benefit payment | Free - (max load £2,000) |
| Cheque cashing (minimum cheque amount £20) |
£10 (up to £1,000), £20 (£1,000.01 - £2,000), £30 (£2,000.01 -£3,000) |
| Representing Failed Cheque Fees | As per the original submission fee |
| CARD LIMITS | |
| Maximum card/eccount balance | £3,000 |
| Maximum monthly load | £5,000 |
| Maximum load in any 12 months | n/a |
| Maximum daily ATM withdrawal | £250 |
| Maximum ATM withdrawal in any 12 months |
n/a |
| Maximum single transaction | n/a |
| INFORMATION AND ALERTS | |
| Online balance & transactions | Free |
| Check balance by automated phone service |
Local call rate in UK, standard network rates if abroad |
| Load alerts by email | Free |
| Online card to card transfer | 20p |
| CUSTOMER CARE | |
| *Customer Care |
10p per minute from BT landline |
| Lost and stolen Line | Local call rate in UK, standard network rates if abroad |
| SMS SERVICE |
|
| Check balance by text | No extra charge - standard network rates apply |
| Load alerts | 8p |
| Card to card transfers | 20p |
| Lock your card | 20p |
| Unlock your card | 20p |
| OTHER CHARGES | |
| **Dormancy Fee | £1 per month |
| Replacement card | £4.99 |
| Online, call centre or postal registration |
FREE |
| Cashback - Maestro only | 99p |
| Paper Statement | £10 |
| PIN Issue/re-issue | FREE |
| Annual fee | FREE |
| Investigation fee | £20 |
| Administration fees | FREE |
| CLOSURE | |
| Cancellation or redemption |
£10.00 cash out fee |
| Expiry | Card valid for 36 months |
*Some ATMs may charge an additional fee and should advise you before you confirm the transaction.
**A period of 90 consecutive days in which no money has been loaded onto or taken off the card by the customer.
When is my money available?
Cash paid in at:
PayPoint: available instantly
High street bank branches: available within 4 working days
Post Office®: available within 4 working days
Loading by:
Bank Transfer: within 4 working days, however please check with your bank
Cheque: available within 10 working days
Salary/wage payment: available within 4 working days
Benefit payments: please contact Customer Care
All fees and charges are reviewed from time to time and our Terms and Conditions updated. Please ensure that you check our website regularly for any changes and updates. Tuxedo reserves the right to update its fees and charges for promotional and commercial reasons.
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