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Direct Debit Payment Enablement Service
You can now set-up a direct debit payment service direct from the primary card to simplify how you make your regular payments.
To set-up a direct debit payment service download, print and complete the direct debit payment form and follow the instructions.
Additional information:
Funds for your direct debit payment will be taken from your card on the date specified on your form (or the date specified on your statement from your supplier/service provider), providing you have sufficient funds available including the service fee.
Direct debit payments will be active on your service within 10 days of set-up.
If your direct debit payment fails during the initial attempt, we will automatically try a second time. If it fails a second time, it will not be resubmitted and you will be required to set-up your direct debit payment again (£2 fee applies).
If you experience problems completing the form, please contact the Customer Care number on the reverse of your prepaid card.
To amend or cancel a direct debit payment please inform Tuxedo in writing by 1st Class recorded delivery post with a minimum of fourteen days prior notice.
Fees Table
| One off set-up (provisioning) charge for each direct debit payment required | £2 |
| Monthly direct debit payments | FREE |
| If you have insufficient funds on the card the payment is being deducted from, the payment will not be made and you will be charged an admin fee | £5 |
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