The award winning Tuxedo eccount and Prepaid card products offer businesses and consumers secure, innovative and flexible stored value solutions.

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Contact us

Customer Care

9am – 6pm (7 Days a Week)

Lost or Stolen Cards

24 Hours

  • Call 0845 241 4278 or +44 (0)20 7101 6599 from a mobile or overseas.

Automated Telephone Line

24 Hours

  • Call o 0845 225 0043 or +44 (0) 20 7070 4905 to:

    - Block / unblock cards
    - Move money
    - Check card / eccount balance
    - Check exchange rates

Write To Us At:

  • Tuxedo MoneyPlus, PO BOX 6388, LONDON, W1A 1UX



    * Calls to Customer Care will be charged for by the service provider that you use to make the call - some calls however may be free on certain tariff plans.For your call charges, please check with your service provider. 0871 calls from a BT landline are charged at 10p/minute.

MasterCard, Maestro and their Brand Marks are registered trademarks of MasterCard International Incorporated and affiliates. The Tuxedo MasterCard Prepaid Card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International.  NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).  NBS subscribes to the Banking Code, copies of the Code are available upon request. Tuxedo MoneyPlus is a company registered in England and Wales, registration number: 05831827. Registered address: Brettenham House, Lancaster Place, London WC2E 7EN.

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